SMF 2.0 introduces the new moderation center. The new moderation center is packed full of tools for moderators and administrators to track moderation actions, member issues, and much more. SMF allows access to the Moderation center by the permission system so anyone can be allowed to view the Moderation center depending on what the admin would like.
Main
Moderation Center
On SMF 2.0 forums, there is a new tab, called Moderate. It allows moderators to have access to a page which has tools to help them moderate the forum. This is similar to the admin tab.
On the front page of the Moderate center, there are sections for Recent Topic Reports, Membergroup Requests, and Recent Watched Members. The moderators can customize the look of this page.
- Recent Topic Reports - This shows the most recent topics that were reported by other users.
- Recent Watched Members- This lists the most recent members that moderators are watching.
- Membergroup Requests - This shows all of the people who are requesting to join a certain group.
From the link called Main, there is a drop-down menu allowing the moderator to access other pages:
- Moderation Log - This tells the administrators what the moderators have been doing. This feature is to keep track of moderators, to make sure that they are obeying the forum's moderator Code of Conduct (if one is set). Moderators can also view the actions of other moderators, depending on the permissions which they have been assigned.
- Warnings
- Warning Log - This is a log of all warnings given by moderators and admins alike.
- Custom Templates - This gives you the option of creating new, or using existing, warnings when issuing a warning to users.
- Watched Members- This lists all members who are being watched.
Be aware that, if a member has their posts moderated, you can only view any attachments to that post, by following the link on the post's subject. This will allow you to view the entire post.
Moderation Log
The moderation log records all moderation actions as they happen on the forum. This only includes moderation actions, not general forum actions. The information recorded is:
- Action - Any time a topic is locked, stickied, merged, split, or removed, an entry is created in the log. If a post is modified or deleted, a log entry is also created.
- Date - The forum keeps track of the date and time that each action occurred.
- Member - The member that performed the action is also saved.
- Position - The member's primary membergroup is shown, however additional membergroups are not listed.
- IP - A member's internet protocol address is attached to each action they perform.
Moderators and administrators can search through these logs with the quick search feature located at the button of the moderation log. Administrators can remove logs only if the log is 24 hours old. Before the moderation log will be available, Moderation, Administration and User Logs must be enabled under Admin > Configuration > Core Features.
Watched Members
Here you can keep a track of all members who have been assigned a "watch" by the moderation team.
- Member - Here you can see all members that are currently being watched.
- View by post - Here you can view all posts made by those being watched.
Posts
Unapproved Posts
From here you can approve or delete any posts awaiting approval.
- Replies - From here you can approve or delete any replies awaiting approval.
- Topics - From here you can approve or delete any topics awaiting approval.
Unapproved Attachments
From here you can approve or delete any attachments awaiting approval
Reported Posts
Here you can review all the post reports raised by members of the community.
Active Moderation Reports
Details
- Moderator Comments - The moderator comments field is used by moderators and administrators to discuss the reported issue or to simply make notes. The offending user is not aware of comments recorded/noted.
- Ignore - the Ignore button closes the case and removes it from the active reports queue. This will make the report not show up in the count of open reports for all moderators.
- Actions taken by other moderators - This is the moderating history on the thread in question and lists the actions, moderators name, date and time, moderator group and IP address of each moderator action.
Old Reports
Membergroups
Membergroup Requests
For moderate groups requests tool be enabled, the member must be a group moderator. Group moderators can be set through (Admin > Membergroups > Edit membergroup). Once enabled any group moderator will be able to see the list of groups and if anyone is waiting approval to join a group.
View Membergroups
The View Groups section of the Moderation Center lists all users in their respective membergroups. Membergroups are colored and a count is provided of how many members each membergroup contains.
Clicking on a membergroup name will take you to a new page where it will show you the membergroup details such as color, rank image and count. It will also show the members and respective details of that membergroup paginated. The members will be primarily sorted by username in alphabetical order, from here you can remove or add people to this membergroup.
Membergroups on the initial page are in order of creation. Administrator will come first, followed by Global Moderator, followed by anything else you have added. Ranks are not included in the membergroup listing.
Preferences
Preferences allows the moderator to change his/her settings for the moderation center.
Change Settings
This section allows the setting of some personal preferences for moderation related activities such as email notifications, and display of visible moderation items.
- Items to show on moderation homepage - The moderation items will be listed with checkboxes, selecting and saving will add or remove functionality from the moderation section.
- Show open report count in forum header - Selecting this displays open moderation reports in the forum header. There will be a number in parenthesis next to the "Moderate" button stating the number of posts reported and awaiting action.
- Notify of topic reports - An administrator or moderator can select whether they wish to receive reports via e-mail and whether they always receive them, or whether they only receive them from boards which they moderate.
- Notify of items awaiting approval - Selecting this allows an administrator or moderator to receive e-mails of posts or attachments which require approval.
