Visual verification code - It doesn't work. What should I do: Difference between revisions From Online Manual

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Sometimes it happens that the visual verification code (aka CAPTCHA) does not show up in the registration page.
Sometimes the visual verification code (aka CAPTCHA) does not appear on the registration page.


The two most common causes of this problem are:
The two most common causes of this problem are:
#one of the php files involved in the creation of the image does not end with <code>?></code> or does not start with <code><?php</code>
#One of the php files involved in the creation of the image does not end with <code>?></code> or does not start with <code><?php</code>
#the ''fonts'' directory is missing or some files in the directory are missing
#The ''fonts'' directory is missing, or some files in the directory are missing


It's possible to quickly scan all the files of the forum in order to look for leading or trailing empty spaces or lines by using ''[[File check.php - What is it and what does it do|file_check.php]]''. For each file reported by the script you have to open it and remove any leading or trailing white space or new lines present and in general any character from the beginning of the file to <code><?php</code> and from <code>?></code> up to the end of the file.
It is possible to perform a quick scan of all the files of the forum, in order to look for leading or trailing empty spaces or lines by using ''[[File check.php - What is it and what does it do|file_check.php]]''. For each file reported by the script, you have to open it and remove any leading or trailing white space, new lines present, or any character from the beginning of the file to <code><?php</code> and from <code>?></code> up to the end of the file.


The ''fonts'' directory can be found in the default's theme directory. It can be replaced by the one from the install package in order to restore any possible missing file.
The ''fonts'' directory can be found in the default theme directory. It can be replaced by the one from the install package in order to restore any files which may be missing.


[[Category:FAQ]]
[[Category:FAQ]]

Latest revision as of 14:59, 26 April 2016

Sometimes the visual verification code (aka CAPTCHA) does not appear on the registration page.

The two most common causes of this problem are:

  1. One of the php files involved in the creation of the image does not end with ?> or does not start with <?php
  2. The fonts directory is missing, or some files in the directory are missing

It is possible to perform a quick scan of all the files of the forum, in order to look for leading or trailing empty spaces or lines by using file_check.php. For each file reported by the script, you have to open it and remove any leading or trailing white space, new lines present, or any character from the beginning of the file to <?php and from ?> up to the end of the file.

The fonts directory can be found in the default theme directory. It can be replaced by the one from the install package in order to restore any files which may be missing.



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